Privacy policy
Diya Collections – Privacy Policy
At Diya Collections, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
Information We Collect
When you use our website, contact us, or place an order, we may collect:
* Name
* Email address
* Phone number
* Billing and shipping address
* Order and payment confirmation details
* Information you provide when contacting us
We may also collect basic website usage information, such as your IP address, browser type, device information, and information collected through cookies.
How We Use Your Information
We may use your information to:
* Process and deliver your orders
* Provide customer support
* Communicate order updates and tracking information
* Improve our website, products, and services
* Prevent fraud and help maintain website security
* Send promotional communications where you have provided the appropriate consent
Payment Information
Payments are processed securely through trusted payment providers.
Diya Collections does not store your debit or credit card details on our website.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.
You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared with trusted third-party service providers where necessary to provide our services, such as:
* Payment processing providers
* Delivery and courier partners
* Website and technology service providers
These parties will only receive information necessary to provide the relevant service.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Your Rights
Depending on applicable data protection laws, you may have the right to:
* Request access to the personal information we hold about you
* Request correction of inaccurate information
* Request deletion of your personal information where applicable
* Withdraw consent where processing is based on consent
* Object to or restrict certain types of processing
To exercise your rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices.
Any updates will be published on this page with the relevant revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Website: www.diya-collections.co.uk
WhatsApp – India: +91 85929 30797
WhatsApp – UK: +44 7741 420839
Diya Collections
Inspired by a Mother’s Love, Created for her Daughter. 💕